Services


Emergency Assistance

Our current emergency assistance program provides assistance as deemed necessary by our case managers following assessments. To receive financial assistance, clients must be a disconnect, emergency state and live in Dallas County. All assistance is case by case and determined by our case managers on staff and also with the help of our volunteer receptionists. We are not able to promise an amount of assistance, but we can promise that we help each client as much as we possibly can, through referral to other services, assessment with case manager, and individualized action plans. Ther is not a minimum or maximum level of income required for clients to receive services, but clients are only eligible for assistance once every 12 months. We assist people and families in crisis situations such as:

  • Utility assistance (must have disconnect notice)
  • Rent assistance (evictions)
  • Some household necessities
  • Gasoline for trips to the doctor, etc.
  • House fire victims
  • Obtaining temporary, emergency housing
  • Other miscellaneous emergency needs

Pathway to Independence (PTI)

The Pathway to Independence is a new addition to the services provided at the Family Resource Center. This program combines counseling, social work, and education in order to help alleviate the need for recurring assistance and provide good footing for financial independence and security. This program will require clients to:

  • Meet with Social Worker Case Manager once per month
  • Meet with Counselor once per week
  • Attending the Whole Parent parenting classes and Money Smart financial literacy classes as they are scheduled at the DCFRC

In the PTI program, clients will receive initial assistance through our partnership with United Way. They will also develop individualized treatment plan or action plan with counselor and case manager, gain money management skills, and work towards becoming a more effective and empowering parent. Clients will be eligible to receive more assistance once they have met goals established with the case manager and counselor and actively participates in the program requirements. Through this program we strive to promote long-term, sustainable financial self-sufficiency in our clients, and enable our clients to be better prepared during times of financial crisis.


Court Appointed Special Advocates (CASA)

The Court Appointed Special Advocate Program (CASA) assists the Dallas County Juvenile Court in advocating for children that are victims or suspected child abuse and / or neglect. CASA is a volunteer powered network that believes that society has a fundamental obligation to children in these situations of abuse and neglect. CASA works to insure that these children's basic rights and essential needs are not overlooked by the court system. With a CASA volunteer, a child is half as likely to languish in the foster care and child welfare systems, and are much more likely to find a safe, permanent home.


Individual and Group Counseling

The DCFRC is fortunate to have a National Certified Counselor / Associate Licensed Counselor on staff as our Executive Director and is able to offer group and individual counseling interventions for multple needs. Standardized assessment tests are used in conjusnction with psyco-social assessment interviews to generate individualized treatment plants (ITP) to adequately address clients' needs. We are also currently running group counseling services at the City School's Alternative School and scheduling court ordered clients for individual therapy at the Center. Plans are to grow these services in the future


The Whole Parent

The Whole Parent is a program that is funded by the Children's Trust Fund of Alabama, with the primary purpose of reducing the incidences of child abuse and neglect in families. The Whole Parent focuses on holistic parent education and at the Family Resource Center we provide parenting classes that cover topics such as prenatal care and education, communicating with difficult teenagers, mastering discipline, transforming behaviors, safe sleep for infants, family structures, and managing emotional responses.


Money Smart Financial Literacy

A family's level of financial literacy affects their ability to provide for basic needs, invest in housing, in their own education and that of their children. Their level of financial literacy also contributes to their community and society in general. The Dallas County Family Resource Center provides free financial literacy classes that educates individuals on 11 modules including bank services, managing a checking account, understanding credit, consumer rights, how credit history affects your credit future, keeping track of money, choosing a good credit card and how to manage credit, borrowing, saving, and home ownership.